Help centre

Enter the maximum you're willing to pay. We bid the minimum needed to keep you in front, never more than your maximum. If someone outbids your maximum, we'll email you straight away. Bids in the final 2 minutes extend the auction, so sniping doesn't win.

Only after you have your item. Payment is held securely and released when you confirm receipt, when you hand over your collection code, or automatically 7 days after dispatch if nothing is reported. Full details on the buyer protection page.

Nothing to list. 10% of the final sale (including postage) when it sells — see fees.

When you create your first listing you'll connect a bank account through Stripe, our payment provider. After each sale completes, your money (minus the 10% fee) is sent automatically — no invoicing, no waiting on the buyer.

Open a report from your purchases before the release date. That freezes the payment immediately. The seller gets 48 hours to sort it, then our team steps in.

Yes — choose 'Business / trade' when you first list. Trade sellers get a badge, and consumer rights (including 14-day returns) apply to their sales, which the site handles automatically.

Because that's how people get scammed. On-platform payment is what makes the money-held-until-delivery protection possible — for both sides. Anyone asking you to pay by bank transfer is breaking the rules; please report them.